• November 16, 2021

    Apple Provides Temporary iCloud Backup Space for New Device Transfers

    When you move from an old iPhone or iPad to a new one, the easiest approach is often the Quick Start device-to-device transfer. But if that doesn’t work, or if you have to give up one device before receiving the other, iCloud Backup is a fine alternative. Fine, that is, if you have enough iCloud storage space, which many people with the free 5 GB plan do not. For devices running iOS 15 or iPadO... Read more
  • November 12, 2021

    Apple Provides Temporary iCloud Backup Space for New Device Transfers

    When you move from an old iPhone or iPad to a new one, the easiest approach is often the Quick Start device-to-device transfer. But if that doesn’t work, or if you have to give up one device before receiving the other, iCloud Backup is a fine alternative. Fine, that is, if you have enough iCloud storage space, which many people with the free 5 GB plan do not. For devices running iOS 15 or iPadO... Read more
  • October 28, 2021

    Beware the Bulging Battery! (And What to Do If Yours Expands)

    We’ve been seeing a spate of bulging batteries of late, both in Mac laptops and iPhones. A bulging battery is a Very Bad Thing™ and must be dealt with immediately because it could catch fire or even expl... Read more
  • October 19, 2021

    New Features to Try (Or Not) in Safari 15

    Along with a new version of Safari in iOS 15 and iPadOS 15, Apple has released Safari 15 for macOS 11 Big Sur and macOS 10.15 Catalina. Why do this before macOS 12 Monterey ships? Some of the browser’s new capabilities—notably the Tab Groups feature—integrate it more deeply into your Apple device experience by syncing across devices. So, assuming you have Safari 15 on at least some of your devi... Read more
  • October 14, 2021

    When Migrating to a New iPhone or iPad, Try Quick Start First

    You have a new iPhone or iPad—congratulations! When transferring your data to the new device, you have three options: Quick Start, an iCloud backup, or a Read more
  • October 7, 2021

    Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data

    Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts worked fine. The problem, it turned out, was that Cellular Data had somehow gotten turned off in Settings > Cellular. So m... Read more
  • September 16, 2021

    Apple’s 2021 Crop: Four iPhones, Two iPads, and an Apple Watch

    September is traditionally when new iPhones are ripe for the picking, and this year’s crop is no exception. At its California Streaming event on September 14th, Apple unveiled four iPhone 13 models. Apple also announced the expected Apple Watch Series 7, but entirely unanticipated were an upgrade to ... Read more
  • September 14, 2021

    The Plug Is Mightier Than the Puck: Wireless Charging Is Wildly Inefficient

    In 2017, Apple added support for Qi wireless charging to the iPhone 8 and iPhone X, and with the iPhone 12 lineup, it introduced its own MagSafe wireless charging technology. There’s no denying the convenience of wireless charging, but keep in mind that it’s extremely inefficient compared to wired charging. Individually, that may not matter much when you’re charging overnight from a wall-connec... Read more
  • September 9, 2021

    About That Worrying Message Saying Your Password Has Been Breached…

    In iOS 14, Apple added a feature that warns you when one of your website passwords stored in iCloud Keychain has appeared in a data breach. We’ve fielded some questions of late from people worrying if the message is legitimate, and if so, what they should do. What has happened is that online criminals have stolen username and password data from a company, and your credentials were included in t... Read more
  • August 19, 2021

    How to Take the Annoyance Out of Your Key Passwords and Passcodes

    We constantly say, “Use a password manager!” for good reason. Password managers make it easy to generate, store, and enter strong passwords. You don’t have to decide whether or not your password is strong or weak, remember it, and type it accurately every time you log in to a website. Seriously, just get 1Password or Read more