A faster, more resilient platform for a privately held consumer-products manufacturer and distributor.Client identity and identifying details are withheld for confidentiality. In this case study, we’ll share how FileMaker performance stopped being a daily complaint for our client. As we will see, after the improvements, FileMaker performance stopped being a daily complaint in their workflow.
The business challenge
FileMaker Server supported important operational workflows for this approximately 25-person manufacturer and distributor, but employees regularly complained about slow performance. However, after our changes, FileMaker performance stopped being a daily complaint from staff.
The goal was to improve the daily user experience while protecting the business against server, storage and site-level failures.
What MacWorks 360 implemented
- Upgraded performance-critical network paths to 10-Gigabit Ethernet.
- Optimized FileMaker Server and the surrounding storage and network infrastructure.
- Configured frequent local FileMaker backups and an offsite replicated backup destination, with a planned evolution toward a standby environment.
- Implemented organization-wide 1Password management.
- Helped implement and monitor CIS Level 1 safeguards and selected NIST SP 800-53 controls.
- Supported American Express security reviews, PCI DSS requirements and cyber-insurance compliance needs.
Business results
- FileMaker became a stable platform that no longer generated routine performance complaints, so FileMaker performance stopped being a daily complaint for the team.
- Management could focus on improvements and new initiatives instead of recurring troubleshooting.
- The company gained an offsite recovery path and a more mature security and compliance program.
- Password and access-management practices became more consistent across the organization.
Why it mattered
This was more than a faster network. The business was finally enjoying consistent operations because FileMaker performance stopped being a daily complaint. It removed a recurring operational distraction and gave the business a more dependable foundation for the FileMaker workflows its employees use every day.
Ask MacWorks 360 to evaluate your FileMaker server, storage and network as one system, or call 973-671-1122.
Results reflect this client’s environment and are not a guarantee of future outcomes.
Experience behind the work
Reviewed by Richard Russell, founder of MacWorks 360, with more than 20 years of Apple IT consulting experience.