Quarterly-tested continuity built around two Synology systems.
Client identity and identifying details are withheld for confidentiality. This case study is focused on proving recovery works for a 95% remote agency, which demonstrates real-world business resilience.
The business challenge
Approximately 38 of this advertising agency’s 40 employees work remotely. Its effective office is therefore its network and storage platform. Reliable remote access and a tested recovery process, both critical for proving recovery works for a 95% remote agency, matter more than daily availability at the physical office.
What MacWorks 360 implemented
Hosts the primary Synology environment at the MacWorks 360 location, which has stronger Internet connectivity to support proving recovery works for a 95% remote agency.
Maintains a replicated secondary Synology system at the client’s office.
Conducts quarterly recovery exercises covering activation, validation and restoration to the normal operating state.
Maintains Internet failover at the MacWorks 360 hosting location.
Deployed organization-wide 1Password management.
Business results
The remote-first workforce can reach working data without depending on daily office attendance. Clearly, these results go a long way toward proving recovery works for a 95% remote agency.
Recovery procedures are demonstrated quarterly instead of being assumed to work.
The secondary system provides an alternate path if the primary location or storage platform becomes unavailable.
The business has evidence of a repeatable continuity process.
What the two-hour test means
The two-hour figure covers a planned test, validation and switch-back exercise. It is not a promise of two-hour downtime or restoration during every future incident.