# Proving recovery works for a 95% remote agency

Source: https://www.macworks360.com/client-success-stories/proving-recovery-works-for-a-95-remote-agency/

# Proving recovery works for a 95% remote agency

**![Two people examine a server rack. A laptop on a table shows a network diagram. In the background, a monitor displays a man on a video call. The setting appears to be an office or tech workspace.](https://www.macworks360.com/wp-content/uploads/2026/07/remote-agency-recovery-hero-v3-small-business-1200.webp)
Quarterly-tested continuity built around two Synology systems.**

_Client identity and identifying details are withheld for confidentiality._ This case study is focused on proving recovery works for a 95% remote agency, which demonstrates real-world business resilience.

**Outcome:** Every quarterly exercise takes about two hours to activate the alternate environment, test it, confirm access and return operations to normal.

## The business challenge

Approximately 38 of this advertising agency’s 40 employees work remotely. Its effective office is therefore its network and storage platform. Reliable remote access and a tested recovery process, both critical for proving recovery works for a 95% remote agency, matter more than daily availability at the physical office.

## What MacWorks 360 implemented

- Hosts the primary Synology environment at the MacWorks 360 location, which has stronger Internet connectivity to support proving recovery works for a 95% remote agency.
- Maintains a replicated secondary Synology system at the client’s office.
- Conducts quarterly recovery exercises covering activation, validation and restoration to the normal operating state.
- Maintains Internet failover at the MacWorks 360 hosting location.
- Deployed organization-wide 1Password management.

## Business results

- The remote-first workforce can reach working data without depending on daily office attendance. Clearly, these results go a long way toward proving recovery works for a 95% remote agency.
- Recovery procedures are demonstrated quarterly instead of being assumed to work.
- The secondary system provides an alternate path if the primary location or storage platform becomes unavailable.
- The business has evidence of a repeatable continuity process.

## What the two-hour test means

The two-hour figure covers a planned test, validation and switch-back exercise. It is not a promise of two-hour downtime or restoration during every future incident.

[Ask MacWorks 360 whether your backup can actually be recovered](https://www.macworks360.com/contact/), or call [973-671-1122](tel:+19736711122).

Results reflect this client’s tested environment and are not a guarantee of future incident recovery times.

## Experience behind the work

Reviewed by Richard Russell, founder of MacWorks 360, with more than 20 years of Apple IT consulting experience.

[Read verified client feedback](/testimonials/).