# Troubleshooting Archives | Page 6 of 11 Source: https://www.macworks360.com/troubleshooting/page/6/ # Category: Troubleshooting Troubleshooting ## [Look Up Apple Device Details in Mactracker](https://www.macworks360.com/look-up-apple-device-details-in-mactracker/) [![A flat lay of Apple products on a dark surface: an iPad, an Apple Watch with a red band, AirPods Pro in their case, an iPhone, and part of a MacBook. The Mactracker app logo appears in the bottom right corner.](https://www.macworks360.com/wp-content/uploads/2023/08/look-up-apple-device-details-in-mactracker-1024x640.jpg)](https://www.macworks360.com/look-up-apple-device-details-in-mactracker/) It’s difficult for even those who work with Apple devices daily to remember all the details. What processors were available with the 2020 iMac? What resolutions did the Apple Thunderbolt […] ## [Which Should You Use—a Mac, iPhone or iPad, or Web App?](https://www.macworks360.com/which-should-you-use-a-mac-iphone-or-ipad-or-web-app/) [![Illustration of data dashboards on a laptop, tablet, and smartphone, displaying charts and graphs, surrounded by icons representing cloud computing, security, and data connections on a dark blue background.](https://www.macworks360.com/wp-content/uploads/2023/06/which-should-you-use-a-mac-iphone-or-ipad-or-web-app-1024x640.jpg)](https://www.macworks360.com/which-should-you-use-a-mac-iphone-or-ipad-or-web-app/) Apps are everywhere these days, but it can be hard to remember that many exist in multiple versions. You can often run the same app on a Mac, an iPhone […] ## [Apple Is Shutting Down My Photo Stream—Switch to iCloud Photos](https://www.macworks360.com/apple-is-shutting-down-my-photo-stream-switch-to-icloud-photos/) [![A dry creek bed filled with large, flat rocks is surrounded by dense, green trees and vegetation on both sides, creating a natural tunnel effect. The scene suggests a forest area during a dry season.](https://www.macworks360.com/wp-content/uploads/2023/06/apple-is-shutting-down-my-photo-stream-switch-to-icloud-photos-1024x640.jpg)](https://www.macworks360.com/apple-is-shutting-down-my-photo-stream-switch-to-icloud-photos/) Apple has quietly announced that it is shutting down the My Photo Stream service, the company’s first iCloud-based effort at helping users sync photos between devices. My Photo Stream had […] ## [How to Turn Mail’s Rich Website Previews into Plain Links](https://www.macworks360.com/how-to-turn-mails-rich-website-previews-into-plain-links/) [![A laptop screen shows an email draft comparing a Rich Link Preview with an image and title, and a Plain Link displaying only a URL. The background features a yellow-orange gradient wallpaper.](https://www.macworks360.com/wp-content/uploads/2023/04/how-to-turn-mails-rich-website-previews-into-plain-links-1024x640.jpg)](https://www.macworks360.com/how-to-turn-mails-rich-website-previews-into-plain-links/) Sometimes apps can be too helpful. Apple’s Mail on the Mac likes to turn pasted URLs into graphically rich previews, and sometimes that’s OK. But other times, the preview is […] ## [How Often Should Macs Be Replaced?](https://www.macworks360.com/how-often-should-macs-be-replaced/) [![A silver MacBook laptop with a Yosemite National Park wallpaper displayed on its screen sits open on a light-colored table, with a blurred plant and striped cushions in the background.](https://www.macworks360.com/wp-content/uploads/2023/04/how-often-should-macs-be-replaced-1024x640.jpg)](https://www.macworks360.com/how-often-should-macs-be-replaced/) It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, […] ## [What to Do If Your iPhone Takes a Plunge](https://www.macworks360.com/what-to-do-if-your-iphone-takes-a-plunge/) [![A hand reaches into clear, shallow water to pick up a black smartphone lying on the sandy bottom. Small pebbles are visible beneath the rippling water.](https://www.macworks360.com/wp-content/uploads/2023/04/what-to-do-if-your-iphone-takes-a-plunge-1024x640.jpg)](https://www.macworks360.com/what-to-do-if-your-iphone-takes-a-plunge/) No one intends to drop their iPhone in a pool or fall off a boat with their iPhone in a pocket. But accidents happen. Happily, Apple has designed the iPhone […] ## [FAQs about Apple’s Messages App and What Can Go Wrong When Using It](https://www.macworks360.com/faqs-about-apples-messages-app-and-what-can-go-wrong-when-using-it/) [![A woman sits on a couch holding her phone, looking stressed with her hand on her forehead. A notification on her phone reads, Message Failed to Send. The message to Mara failed to send.](https://www.macworks360.com/wp-content/uploads/2023/03/faqs-about-apples-messages-app-and-what-can-go-wrong-when-using-it-1024x640.jpg)](https://www.macworks360.com/faqs-about-apples-messages-app-and-what-can-go-wrong-when-using-it/) Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope […] ## [AutoFill in Safari Not Working? Set “My Card” in Contacts](https://www.macworks360.com/autofill-in-safari-not-working-set-my-card-in-contacts/) [![A computer screen shows a partially filled online form with fields for name, email, date of birth, gender, hometown, phone numbers, and emergency contact information highlighted in yellow.](https://www.macworks360.com/wp-content/uploads/2023/01/autofill-in-safari-not-working-set-my-card-in-contacts-1024x640.jpg)](https://www.macworks360.com/autofill-in-safari-not-working-set-my-card-in-contacts/) We heard from a client that AutoFill in Safari suddenly stopped entering her name and address in Web forms when she chose Edit > AutoFill Form or pressed Command-Shift-A, forcing […] ## [Upgrade Past macOS 10.15 Catalina to Keep Getting Microsoft Office Updates](https://www.macworks360.com/upgrade-past-macos-10-15-catalina-to-keep-getting-microsoft-office-updates/) [![The Microsoft logo is displayed on a glass building, with a large gray settings gear icon superimposed in the foreground. The reflection of nearby structures is visible in the windows.](https://www.macworks360.com/wp-content/uploads/2023/01/upgrade-past-macos-10-15-catalina-to-keep-getting-microsoft-office-updates-1024x640.jpg)](https://www.macworks360.com/upgrade-past-macos-10-15-catalina-to-keep-getting-microsoft-office-updates/) We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with macOS 10.15 Catalina, you should start planning for an upgrade. […] ## [Merge Duplicate Photos and Videos in iOS 16, iPadOS 16, and Ventura](https://www.macworks360.com/merge-duplicate-photos-and-videos-in-ios-16-ipados-16-and-ventura/) [![A computer screen shows a photo library’s “Duplicates” section, displaying three pink flower images and three purple flower images identified as duplicates, with options to merge items. The sidebar lists photo categories and albums.](https://www.macworks360.com/wp-content/uploads/2022/12/merge-duplicate-photos-and-videos-in-ios-16-ipados-16-and-ventura-1024x640.jpg)](https://www.macworks360.com/merge-duplicate-photos-and-videos-in-ios-16-ipados-16-and-ventura/) It’s all too easy to end up with duplicate photos and videos in your Photos library. The most common way is to use the Duplicate command, but we’ve seen duplicates […] [← Previous](https://www.macworks360.com/troubleshooting/page/5/)[Next →](https://www.macworks360.com/troubleshooting/page/7/)