MacWorks360 Email Terms Guide

Email Terms Explained Like in Plain English (MacWorks 360 Edition)

At MacWorks 360, we believe even email should feel simple. Here’s a friendly guide to the most important IT email terms you might hear from us.

TermExplanation (Like You’re 5)
EmailLike sending a letter through your computer to someone else.
InboxA box on your computer where all your letters (emails) come in.
SpamJunk mail or silly letters you didn’t ask for.
PhishingA sneaky email pretending to be someone else to trick you.
AttachmentLike stapling a photo or file to your email letter.
CCSending a copy of your email to someone else so they can see it too.
BCCSending a secret copy to someone — the others don’t know.
OutboxA box where emails wait to be sent — like putting mail in the mailbox.
DraftA half-written letter you haven’t sent yet.
ServerA big smart computer that helps deliver your email letters.
IMAPA way to read your email on many devices.
POP3Like taking a letter from your mailbox into your house — it’s only there now.
SMTPThe mail truck that sends your email letter to someone else.
Email ClientThe app or program you use to write and read email.
WebmailUsing email in a web browser like Safari or Chrome.
AliasA pretend name for your email address.
DomainThe second half of your email address — like “@yourhouse.com”.
MailboxThe space where all your emails live.
QuotaThe limit on how many emails you can keep.
Email SignatureA fancy ending to your email.
Auto-ReplyA robot message saying “I’m not here right now.”
Email ForwardingSending your email to another place — like grandma’s house.
Email EncryptionA way to lock your message so only the right person can read it.
WhitelistA list of good guys who are allowed to send you email.
BlacklistA list of bad guys who are not allowed to send you email.
MX RecordA map that shows where your email should go.
SPFA list saying “Only these people are allowed to send my mail.”
DKIMA signature proving the email really came from you.
DMARCRules for how to handle fake or suspicious emails.
QuarantineA timeout corner for weird-looking emails.
Email ArchiveA treasure chest where old emails are stored.
Retention PolicyA rule about how long you keep your email.
Email SyncMaking sure your emails look the same on your phone, tablet, and computer.
Mailing ListOne message that goes to a whole group of people.
Bounce BackWhen your email can’t be delivered — like it came back with “Wrong address!” written on it.