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After Upgrading to iOS 15, Check Do Not Disturb in Focus Settings

A man lying in bed under a blue blanket looks stressed and worried as he holds his smartphone, staring at the screen with a troubled expression.

In iOS 15 and iPadOS 15, Apple expanded the concept of Do Not Disturb to what it calls Focus. You can create a Focus for different types of activities, so […]

Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data

A worried woman sits in her car holding her phone, with a message on the screen that reads, Be there in 10 minutes, followed by a Not Delivered notification.

Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him […]

When It Comes to Wi-Fi Networks, Sometimes It’s Better to Forget

A man looks frustrated while holding his smartphone, with a large no Wi-Fi symbol overlaid, indicating a lack of internet connection.

It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. […]

Solve Networking Puzzles with Powerline Networking and MoCA

Several white and black cables are tangled on a red floor next to a wall. A splitter box connects some of the cables, and a wooden table leg and power strip are visible nearby.

For most homes and offices, a standard or mesh Wi-Fi network works fine for providing Internet access throughout the building. And when higher throughput is necessary, it’s usually not that […]

Losing the Occasional Important Message? Set up a Ham Filter

A close-up of a pink piglet with large ears and a snout, leaning over a wooden barrier. Another piglet is partially visible in the background inside a pen.

Although spam remains as much of a scourge as ever, spam filters have improved enough that most people see relatively little spam and lose relatively few legitimate messages (known as […]

Ever Have Trouble Printing? Try a Different Printer Driver

A white HP printer with scanning and copying functions sits on a glass surface against a white wall. Its paper tray is open, and control buttons and a small display screen are visible on the top panel.

Some clients have reported problems with HP laser printers failing to print. Sometimes there’s an error. Other times, the print job just disappears into the ether. It’s unclear why this […]

Don’t Cook Your Digital Devices in the Summer Heat

A white SUV drives across sandy dunes under a bright, orange sunset in a vast desert landscape. The sun glows high in the sky, casting warm light over the rippled sand.

As climate change continues to wreak havoc on our weather, many areas are seeing record temperatures this summer—Seattle just recorded its hottest days ever. You may be able to trade […]

Going on Vacation? Learn How to Write an Effective Out-of-Office Message

A man with a beard sits outdoors on a chair, using a laptop on his lap. He is wearing a black t-shirt and shorts, with rocky mountains and dry grassland in the background under a clear sky.

For many people, increasing vaccination rates mean that long-delayed vacations are now possible, and in-person conferences are slowly starting up again too. But before you head out for the beach […]

Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

A man stands at a whiteboard drawing a website wireframe in a modern office. A wooden table with a laptop and a notebook is in the foreground. The office has glass walls and empty desks.

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a […]

Two Important Tips for External Storage Devices

A black external hard drive sits on a desk next to a white geometric-patterned plant pot with a small succulent, against a light blue wall.

It’s tempting to think that most external storage devices—whether simple hard drives or more complicated network-attached storage (NAS) units—are relatively similar because they all do roughly the same thing. However, […]

Category: Troubleshooting