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Category: Troubleshooting

Troubleshooting

Two Tricks for Fixing a Mac That’s Restarting Unexpectedly

Close-up of the back of a computer monitor showing its ventilation slots, stand, ports with cables plugged in, and a network of cables beneath.

Although extremely uncommon, it’s not unheard of for a Mac, particularly an older model, to restart unexpectedly. If it happens once, chalk it up to cosmic rays and move on. […]

Work with iOS App Updates in Your Account in the App Store

Close-up of the App Store icon on a smartphone screen, with a red notification badge showing the number 3 in the top right corner, indicating three available updates.

If you’ve turned on automatic App Updates in Settings > App Store on your iPhone or iPad, you might wonder how you’d know if an app was updated or what […]

Archive Email to Avoid Mail Quotas, Improve Performance, and Reduce Clutter

A large pile of assorted letters and envelopes, many with colorful stamps, air mail markings, and handwritten addresses, stacked closely together in a chaotic arrangement.

Email is a major part of all our lives, both personally and professionally, and as such, it can add up. Before you know it, you have years of email stored […]

Having Trouble Finding Files on Your Mac? Here’s How to Reset Spotlight

A beam of light from a flashlight shines through swirling smoke or mist in a dark environment, creating a dramatic and mysterious effect.

For the most part, Spotlight works well. Press Command-Space or use the Search field in a Finder window, and it finds everything that matches your search term. Sometimes, however, Spotlight […]

When Asking about Phishing Email, Make Sure to Write Separately Too

A person wearing a cap and glasses sits in front of computer monitors displaying lines of code in green and blue, focusing intently on the screens in a dimly lit room.

Sadly, email is not an entirely reliable communications medium, thanks to spam filters, addressing errors, and server failures. With certain types of email, it’s worth double-checking that a message was […]

PostScript Type 1 Fonts Losing Support This Year—Here’s What to Do

A collection of vintage wooden letterpress printing blocks, featuring various letters and numbers in different sizes and fonts, scattered on a wooden surface.

For you graphic designers out there, Adobe has announced that it will be ending support for PostScript Type 1 fonts starting with Photoshop in 2021. All Adobe apps will stop […]

Manage Your Apple Purchases and Subscriptions on the Mac and iPhone

A person sits alone in a booth, looking frustrated while working on a laptop covered with tech stickers. They rest their head on one hand, with a coffee cup on the table beside them.

Last quarter, Apple’s Services segment generated a whopping $15.8 billion in revenue, 14% of the company’s total—sales of apps, media, and subscriptions are a big deal to Apple. And if […]

Reclaim Local Storage Space by Removing iCloud Drive Downloads

Close-up of an open hard drive, with the platter reflecting a bright blue sky and white clouds, symbolizing the concept of cloud storage or data in the cloud.

With iCloud Drive, Apple provides an Optimize Mac Storage checkbox that, when checked, stores the full contents of iCloud Drive on the Mac only if there’s enough space. However, you […]

M1-Based Macs Have New Startup Modes: Here’s What You Need to Know

A MacBook Pro laptop displays a glowing square with the Apple logo and M1 text at the center of the screen, representing Apples M1 chip.

For many years, Macs have relied on sets of keys held at startup to enable specific modes. Most notably, pressing Option displays the Startup Manager and lets you pick a […]

Not Enough Space to Install iOS 14 or iPadOS 14? Try This Approach

A tablet on a wooden desk displays an image of bookshelves filled with books. Nearby are a keyboard, an open notebook, and a pen.

Suppose you have an older iPhone or iPad, especially one with only 16 GB of storage. In that case, it’s possible that you won’t have enough space to upgrade to […]

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