• March 28, 2023

    A Practical Guide to Identifying Phishing Emails

    Phishing is becoming an ever more common way for people to get in trouble when using the Internet. A phishing attack is some communication, usually an email, that tries to lure you into revealing login credentials, financial information, or other confidential details. A Read more
  • March 23, 2023

    Protect Your iPhone Passcode by Using Face ID or Touch ID

    This is troubling. Joanna Stern and Nicole Nguyen of the Wall Street Journal have published an article (paywalled) and Read more
  • March 21, 2023

    FAQs about Apple’s Messages App and What Can Go Wrong When Using It

    Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope our answers here will help you use Messages more effectively and work around problems.

    What’s the difference between blue and green bubble conversations?

    A common question is why some conver... Read more
  • March 16, 2023

    Is Your Wi-Fi Network a Security Risk?

    With Wi-Fi security, it’s easy to fall into the “out of sight, out of mind” trap. Your Wi-Fi router probably lives in a corner or closet, and of course, Wi-Fi’s radio waves are invisible. But the ease of connecting your devices to your Wi-Fi network means it’s equally as easy for a hacker to connect to your network and eavesdrop on your traffic. Or rather, it’s easy unless you take advantage of... Read more
  • March 14, 2023

    Need to Back Up or Export a Messages Conversation? Try PDF or iMazing

    Occasionally, we hear from a client who needs to document a Messages conversation with timestamps, perhaps as part of a lawsuit. The only way to do that on an iPhone or iPad is to take a series of screenshots, but if you have a Mac, there are additional options. The easiest approach is to select the conversation, choose File > Print, and save it as a PDF. If you need a different format, try ... Read more
  • March 9, 2023

    Find Devices and People from Your HomePod

    This feature evokes one of those “living in the future” moments for us. The recently released HomePod Software 16.3 now supports Find My, which means you can ask Siri to locate one of your devices or a friend or family member who shares their location with you. If you have a HomePod, ask Siri, “Where is my iPhone?” Assuming your HomePod has updated (and if not, u... Read more
  • March 7, 2023

    Quickly Put Lots of Files in a Folder with One Command

    Imagine that you’re working with a bunch of files, and you want to put a set of them in a new folder. You could stop what you’re doing, make a new folder, select all the files, and drag them into the folder, like an animal. Or you could take advantage of a slick Finder command that Apple added in macOS 11 Big Sur. Simply select the files you want to put in a folder, Control-click one of them, a... Read more
  • March 2, 2023

    What’s the Difference between Removing and Deleting an App?

    There are many reasons you might want to get rid of apps from your iPhone or iPad. To begin, touch and hold on a blank spot on a Home Screen to enter “jiggle mode.” Then tap the ⊝ icon for any app to see the question about whether to delete the app entirely or merely remove it from the Home Screen. Delete the app if you don’t want to use it anymore or need to reclaim the space it occupies. (You... Read more