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In Times of Uncertainty, Increase Your Digital Privacy and Security
With so many troubling things happening in the world, some clients have inquired about ways to enhance their security. While we don’t want to encourage paranoia, there are many legitimate threats, and everyone will have their own levels of worry about each one. The effort and inconvenience that different people are willing to endure also vary. Higher levels of security often necessitate sign... Read more -
Use Guided Access for Securely Allowing Others to Use an App on Your iPhone or iPad
iPhones and iPads are highly personal devices, but you might want to let someone else use a particular app on yours without letting them poke through Messages, Mail, and Photos. For example, a child could play a game, a volunteer could check in attendees, or a friend could take photos. To allow this, Apple created Read more -
Restrict Access to Sensitive Apps in iOS 18 and iPadOS 18
Do you worry about family members with whom you’re otherwise happy to share your iPhone passcode reading your private diary in a journaling app? Or perhaps you want to keep your child out of apps where they could cause mischief. A new feature in iOS 18 and iPadOS 18 lets you use Face ID or Touch ID to restrict access to specific apps, optionally hiding them in the process. Touch and hold the ap... Read more -
Beware Fake “Sextortion” Scams
All those data breaches are coming back to haunt us. Once our phone numbers and addresses began to be leaked, it was only a matter of time before scammers would personalize their attacks to make them seem more real. The latest “sextortion” scams purport to have compromising video of you taken from your computer’s webcam, backing it up with your phone number and a Google Street View-like image t... Read more -
NPD Breach Reveals Data on Hundreds of Millions, Here’s How to Respond
A few months ago, news broke about the latest massive data breach, this time from a company called National Public Data, a company that collects vast amounts of personal data about individuals from public data sources, including addresses, employment history, criminal records, and Social Security numbers. NPD then sells access to that data to employers conducting background checks, landlords sc... Read more -
Loose Lips Sink Chips: Beware What You Say to AI Chatbots
Generative AI chatbots like ChatGPT, Microsoft’s Bing/CoPilot, and Google’s Gemini are the vanguard of a significant advance in computing. Among much else, they can be compelling tools for finding just the right word, drafting simple legal documents, starting awkward emails, and coding in unfamiliar languages. Much has been written about how AI chatbots “hallucinate,” making up plausible detail... Read more -
Help! My Account Has Been Hacked—What Should I Do?
How would you realize that one or more of your Internet accounts—email, social media, financial—have been hacked? (Some prefer the terms “compromised” or “breached”—you may hear them from support techs.) Unfortunately, there’s no telltale warning sign because “hacked” could mean any number of things. Here are some possible indications:- People you trust report receiving email that y... Read more
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Use iOS 17.3’s Stolen Device Protection to Reduce Harm from iPhone Passcode Thefts
Last year, a series of articles by Wall Street Journal reporters Joanna Stern and Nicole Nguyen highlighted a troubling form of crime targeting iPhone users. A thief would discover the victim’s iPhone passcode, swipe the iPhone, and run. With just the passcode, the thief could quickly change the victim’s Apple ID password, lock them out of their iCloud account, and use apps and data on the iPho... Read more
