- Have better-designed, more obvious interfaces that improve the user experience
- Are easily switched to and managed among many oth... Read more
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Which Should You Use—a Mac, iPhone or iPad, or Web App?
Apps are everywhere these days, but it can be hard to remember that many exist in multiple versions. You can often run the same app on a Mac, an iPhone or iPad, and in a Web browser, each of which has benefits. Generally speaking, Mac apps: -
Apple Is Shutting Down My Photo Stream—Switch to iCloud Photos
Apple has quietly announced that it is shutting down the My Photo Stream service, the company’s first iCloud-based effort at helping users sync photos between devices. My Photo Stream had numerous limitations but was free and... Read more -
How to Turn Mail’s Rich Website Previews into Plain Links
Sometimes apps can be too helpful. Apple’s Mail on the Mac likes to turn pasted URLs into graphically rich previews, and sometimes that’s OK. But other times, the preview is confusing or takes up too much space. Or you may want to send a plain link so the recipient can see its text. There are three ways to avoid rich link previews:- Before pasting a URL into your message, type a spa... Read more
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How Often Should Macs Be Replaced?
It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the question is harder to answer. But answer it we must because most of us can’t do ou... Read more -
What to Do If Your iPhone Takes a Plunge
No one intends to drop their iPhone in a pool or fall off a boat with their iPhone in a pocket. But accidents happen. Happily, Apple has designed the iPhone with significant levels of splash and water resistance, so brief exposure to rain or even a quick dunk might not cause any problems. If your iPhone does get wet, follow our advice below to dry it out before calling for more help.How W... Read more
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FAQs about Apple’s Messages App and What Can Go Wrong When Using It
Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope our answers here will help you use Messages more effectively and work around problems.What’s the difference between blue and green bubble conversations?
A common question is why some conver... Read more -
AutoFill in Safari Not Working? Set “My Card” in Contacts
We heard from a client that AutoFill in Safari suddenly stopped entering her name and address in Web forms when she chose Edit > AutoFill Form or pressed Command-Shift-A, forcing her to enter her contact information manually, like an animal. (And yes, the “Using information from my contacts” checkbox was selected in Safari’s AutoFill preferences.) Although we have no idea what caused the pro... Read more -
Upgrade Past macOS 10.15 Catalina to Keep Getting Microsoft Office Updates
We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with macOS 10.15 Catalina, you should start planning for an upgrade. Read more -
Merge Duplicate Photos and Videos in iOS 16, iPadOS 16, and Ventura
It’s all too easy to end up with duplicate photos and videos in your Photos library. The most common way is to use the Duplicate command, but we’ve seen duplicates appear due to accidentally repeated actions in other apps, repeated screenshots, multiple imports that include the same image (much as Photos tries to prevent this now), and buggy behavior in iCloud Photos. Identifying duplicate p... Read more -
You Can Now Use Siri to Reboot Your iPhone or iPad
Although iOS and iPadOS are extremely stable, there are times when rebooting your iPhone or iPad can eliminate odd or problematic behavior, and there’s no harm in trying it. In the past, you’ve had to remember which buttons to press or select Settings > General > Shut Down and then press a button to turn... Read more