• December 23, 2021

    Shrink Apps to Prevent the MacBook Pro Notch from Obscuring App Controls

    The new 14-inch and 16-inch MacBook Pro models feature a camera housing built into the screen, resulting in a notch like that on the iPhone. Most developers are updating their apps to ensure that no controls or menu bar items appear blocked or hidden by the notch, but if you use an older app that doesn’t play nicely with the notch, there’s a fix. Quit the app if it’s running, select it in the F... Read more
  • December 9, 2021

    Pay Attention to the iPhone’s Emergency SOS Auto Call Feature

    Did you know that pressing and holding the side button and one of the volume buttons on an iPhone 8 or later brings up a screen that lets you power your iPhone off, show your medical ID, and invoke Emergency SOS? (On earlier iPhones, press the side or top button five times.) Slide Emergency SOS, and your iPhone will immediately call emergency services, which could be lifesaving in a real emerge... Read more
  • November 23, 2021

    Avoid Unusual Top-Level Domains in Custom Domain Names

    Remember the heady dotcom days, when businesses were desperate to get a short, memorable, easily typed .com domain? It quickly became difficult to get what you wanted—so much so that deep-pocketed companies paid exorbitant sums for just the right domain. Before we go an... Read more
  • October 28, 2021

    Beware the Bulging Battery! (And What to Do If Yours Expands)

    We’ve been seeing a spate of bulging batteries of late, both in Mac laptops and iPhones. A bulging battery is a Very Bad Thing™ and must be dealt with immediately because it could catch fire or even expl... Read more
  • October 12, 2021

    After Upgrading to iOS 15, Check Do Not Disturb in Focus Settings

    In iOS 15 and iPadOS 15, Apple expanded the concept of Do Not Disturb to what it calls Focus. You can create a Focus for different types of activities, so only specific people and apps can break through your cone of silence at appropriate times. Focus subsumes the old Do Not Disturb functionality, and your settings may not transfer when you upgrade, leaving you o... Read more
  • October 7, 2021

    Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data

    Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts worked fine. The problem, it turned out, was that Cellular Data had somehow gotten turned off in Settings > Cellular. So m... Read more
  • October 5, 2021

    When It Comes to Wi-Fi Networks, Sometimes It’s Better to Forget

    It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. Unfortunately, once your iPhone, iPad, or Mac has connected to such a network, it may reconnect to it later, causing consternation when things don’t work. The solution? Whenever you realize a Wi-Fi ne... Read more
  • September 28, 2021

    Solve Networking Puzzles with Powerline Networking and MoCA

    For most homes and offices, a standard or mesh Wi-Fi network works fine for providing Internet access throughout the building. And when higher throughput is necessary, it’s usually not that difficult to pull Ethernet cable from room to room. But some buildings seem almost impervious to networking—imagine thick brick walls that both block Wi-Fi signals and make it nearly impossible to pull wi... Read more
  • September 7, 2021

    Losing the Occasional Important Message? Set up a Ham Filter

    Although spam remains as much of a scourge as ever, spam filters have improved enough that most people see relatively little spam and lose relatively few legitimate messages (known as “ham”) to spam filters. However, good email messages are still sometimes caught by spam filters. To reduce the chance of missing an important message, consider making a “ham filter.” A ham filter looks for certain... Read more
  • August 3, 2021

    Ever Have Trouble Printing? Try a Different Printer Driver

    Some clients have reported problems with HP laser printers failing to print. Sometimes there’s an error. Other times, the print job just disappears into the ether. It’s unclear why this is happening or how widespread it is, but here’s a workaround that can help. Create a new printer configuration by clicking the + button in System Preferences > Printers & Scanners and selecting your prin... Read more