• July 1, 2021

    Two Tricks for Fixing a Mac That’s Restarting Unexpectedly

    Although extremely uncommon, it’s not unheard of for a Mac, particularly an older model, to restart unexpectedly. If it happens once, chalk it up to cosmic rays and move on. But if it happens multiple times, try these two things right off. First, use compressed air to remove dust from cooling vents or the inside of the Mac, if you can open it up. Dust can cause heat buildup, which can in turn c... Read more
  • April 27, 2021

    Work with iOS App Updates in Your Account in the App Store

    If you’ve turned on automatic App Updates in Settings > App Store on your iPhone or iPad, you might wonder how you’d know if an app was updated or what changed. To find that information, open the App Store app and tap your avatar icon in the upper-right corner. Scroll down and you’ll see an Updated Recently list. If you pull down on the screen, that will force it to refresh, and you may see ... Read more
  • April 13, 2021

    Archive Email to Avoid Mail Quotas, Improve Performance, and Reduce Clutter

    Email is a major part of all our lives, both personally and professionally, and as such, it can add up. Before you know it, you have years of email stored away—potentially tens or even hundreds of thousands of messages. Most of the time, that’s fine. Email doesn’t take up any physical space and not even that much digital space in the scheme of things. However, there are situations where you ... Read more
  • March 25, 2021

    Having Trouble Finding Files on Your Mac? Here’s How to Reset Spotlight

    For the most part, Spotlight works well. Press Command-Space or use the Search field in a Finder window, and it finds everything that matches your search term. Sometimes, however, Spotlight fails to turn up a file that you know is present, likely due to index corruption. To fix the problem, you can force Spotlight to rebuild its index. (Don’t do this unless it’s necessary since reindexing can t... Read more
  • March 23, 2021

    When Asking about Phishing Email, Make Sure to Write Separately Too

    Sadly, email is not an entirely reliable communications medium, thanks to spam filters, addressing errors, and server failures. With certain types of email, it’s worth double-checking that a message was seen. One example of that we see is with reports of phishing email, which miscreants use to try to trick you into revealing passwords, credit card info, or other sensitive information. Phishing ... Read more
  • March 4, 2021

    PostScript Type 1 Fonts Losing Support This Year—Here’s What to Do

    For you graphic designers out there, Adobe has announced that it will be ending support for PostScript Type 1 fonts starting with Photoshop in 2021. All Adobe apps will stop allowing users to author content using Type 1 fonts beginning January 2023. This announcement shou... Read more
  • March 2, 2021

    Manage Your Apple Purchases and Subscriptions on the Mac and iPhone

    Last quarter, Apple’s Services segment generated a whopping $15.8 billion in revenue, 14% of the company’s total—sales of apps, media, and subscriptions are a big deal to Apple. And if you’re like us, you’re probably now paying Apple for services like Apple Music, Read more
  • February 23, 2021

    Reclaim Local Storage Space by Removing iCloud Drive Downloads

    With iCloud Drive, Apple provides an Optimize Mac Storage checkbox that, when checked, stores the full contents of iCloud Drive on the Mac only if there’s enough space. However, you may wish to recover local storage space without selecting that option—luckily, that’s easy to do. Open iCloud Drive in the Finder, Control-click a file, and choose Remove Download. The file remains in iCloud Drive, ... Read more
  • January 14, 2021

    M1-Based Macs Have New Startup Modes: Here’s What You Need to Know

    For many years, Macs have relied on sets of keys held at startup to enable specific modes. Most notably, pressing Option displays the Startup Manager and lets you pick a boot drive, Command-R starts up from macOS Recovery, Command-Option-P-R resets the NVRAM, Shift starts up in Safe mode, D opens Apple Diagnostics to check the hardware, and T starts up in Target Disk Mode. Needless to say, obsc... Read more
  • January 4, 2021

    Not Enough Space to Install iOS 14 or iPadOS 14? Try This Approach

    Suppose you have an older iPhone or iPad, especially one with only 16 GB of storage. In that case, it’s possible that you won’t have enough space to upgrade to iOS 14 or iPadOS 14 through Settings > General > Software Update. That’s often true due to an inexplicably large Other category when you look in Settings > General > iPhone/iPad Storage. Upgrading using iTunes (in macOS 10.14... Read more