• October 14, 2021

    When Migrating to a New iPhone or iPad, Try Quick Start First

    You have a new iPhone or iPad—congratulations! When transferring your data to the new device, you have three options: Quick Start, an iCloud backup, or a Read more
  • October 12, 2021

    After Upgrading to iOS 15, Check Do Not Disturb in Focus Settings

    In iOS 15 and iPadOS 15, Apple expanded the concept of Do Not Disturb to what it calls Focus. You can create a Focus for different types of activities, so only specific people and apps can break through your cone of silence at appropriate times. Focus subsumes the old Do Not Disturb functionality, and your settings may not transfer when you upgrade, leaving you o... Read more
  • October 7, 2021

    Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data

    Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts worked fine. The problem, it turned out, was that Cellular Data had somehow gotten turned off in Settings > Cellular. So m... Read more
  • October 5, 2021

    When It Comes to Wi-Fi Networks, Sometimes It’s Better to Forget

    It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. Unfortunately, once your iPhone, iPad, or Mac has connected to such a network, it may reconnect to it later, causing consternation when things don’t work. The solution? Whenever you realize a Wi-Fi ne... Read more
  • September 30, 2021

    Need to Share Files Securely? Try Password-Protected ZIP Archives

    Imagine you’re staring at a file or folder—perhaps confidential employee information that you need to send to your accountant. If attaching it to an email message makes you think, “That doesn’t seem like a good idea,” award yourself a gold star! Sending sensitive files via email is a bad idea, partly because the email could be intercepted in transit (possible but highly unlikely), but more b... Read more
  • September 28, 2021

    Solve Networking Puzzles with Powerline Networking and MoCA

    For most homes and offices, a standard or mesh Wi-Fi network works fine for providing Internet access throughout the building. And when higher throughput is necessary, it’s usually not that difficult to pull Ethernet cable from room to room. But some buildings seem almost impervious to networking—imagine thick brick walls that both block Wi-Fi signals and make it nearly impossible to pull wi... Read more
  • September 23, 2021

    When Should You Upgrade to macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15?

    September is here, which means that Apple will soon start releasing major upgrades for all its operating systems. Apple previewed these releases at its Worldwide Developers Conference in June, and many people have been testing the public betas since. Once Apple judges macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15 to be ready for prime time, the question arises—when should you ins... Read more
  • September 21, 2021

    Frequently Asked Questions Surrounding Apple’s Expanded Protections for Children

    Apple’s recent announcement that it would soon be releasing two new technologies aimed at protecting children has generated a firestorm of media coverage and questions from customers. Unfortunately, much of the media coverage has been based on misconceptions about how the technology works, abetted by uncharacterist... Read more
  • September 16, 2021

    Apple’s 2021 Crop: Four iPhones, Two iPads, and an Apple Watch

    September is traditionally when new iPhones are ripe for the picking, and this year’s crop is no exception. At its California Streaming event on September 14th, Apple unveiled four iPhone 13 models. Apple also announced the expected Apple Watch Series 7, but entirely unanticipated were an upgrade to ... Read more
  • September 14, 2021

    The Plug Is Mightier Than the Puck: Wireless Charging Is Wildly Inefficient

    In 2017, Apple added support for Qi wireless charging to the iPhone 8 and iPhone X, and with the iPhone 12 lineup, it introduced its own MagSafe wireless charging technology. There’s no denying the convenience of wireless charging, but keep in mind that it’s extremely inefficient compared to wired charging. Individually, that may not matter much when you’re charging overnight from a wall-connec... Read more