• November 2, 2023

    Open the Mac’s Control Center with This Obscure Keyboard Shortcut

    With macOS 13 Ventura, Apple brought Control Center from iOS to the Mac, providing a unified interface for features that users need to turn on and off regularly or that receive frequent adjustments, like screen brightness and audio volume. Clicking the Control Center Read more
  • October 31, 2023

    Faster Copying of Two-Factor Authentication Codes from Messages

    One welcome feature of Safari is its automatic detection and auto-filling of SMS-based two-factor authentication codes you receive in Messages. It allows you to complete your login quickly, without having to retrieve the code from Messages. But what if you use a different Web browser, like Google Chrome, Firefox, Brave, or Arc? Apple doesn’t allow other developers access to those codes in Messa... Read more
  • October 26, 2023

    Stay Alert! Voice Phishing Used in Recent Ransomware Attacks

    All it took for MGM Resorts International to be compromised with ransomware was a quick phone call, which some now call “voice phishing” or “vishing.” An attacker using LinkedIn information to pose as an employee asked MGM’s help desk for a password change, after which they were able to install ransomware. MGM is now up to Read more
  • October 24, 2023

    Forget Your Just-Changed Passcode? iOS 17’s Passcode Reset Has Your Back

    The hardest time to remember your iPhone or iPad passcode is right after you’ve changed it. Generally speaking, there’s no reason to change your passcode, but if you inadvertently or intentionally shared it with someone with whom you wouldn’t trust your bank account information, changing it to something new is a good idea. We could also imagine a child who knows your passcode changing it on you... Read more
  • October 17, 2023

    Keep a USB Keyboard and Mouse for Troubleshooting

    Steve Jobs famously railed against cable clutter, and it’s now easy to use a desktop Mac with a wireless keyboard and mouse, either from Apple or another manufacturer. That’s fine for regular usage, but Bluetooth keyboards and mice aren’t always sufficient. Batteries wear out, pairing can fail, and wireless interference can cause lags or spurious inputs. Plus, if you need to boot into macOS Rec... Read more
  • October 12, 2023

    Is Your Mac Running Low on Disk Space? Here’s How to Delete Unnecessary Files

    Between apps, photos, videos, music, and downloads, it’s easy to fill up your Mac’s drive, particularly one with just 128 or 256 GB of drive space. macOS warns you when you get too low on space, but those warnings may come late—for optimum Mac performance, we recommend you keep at least 10–20% of your drive free for new downloads and virtual memory swap files. There are excellent utilities that... Read more
  • October 10, 2023

    Networking Gear Does Wear Out—Suspect It in Internet Slowdowns and Dropouts

    We’ve helped some clients recently with networking problems that seemed to be related to Internet connections. Most notable was intermittently slow Internet performance, causing the client to call their ISP to upgrade to a higher bandwidth connection with guaranteed throughput. But that extra monthly expense turned out to be unnecessary once we tracked the problem to a malfunctioning cable mode... Read more
  • October 5, 2023

    Tired of Nonstop Cookie Popups? Dismiss Them Automatically with These Extensions

    The European Union has for many years required that websites—at least those serving European users—gain informed consent before storing the personal data of those users. That data includes cookies, which are bits of information stored in Web browsers that websites can read and write. Cookies are widely used for remembering login information, saving user account information, maintaining a... Read more
  • October 3, 2023

    Want to Password-Protect a PDF? Follow These Best Practices

    We periodically field questions about password-protecting a PDF to prevent the wrong people from reading it. Lawyers want to ensure that drafts of legal documents don’t fall into the wrong hands, financial advisers want to keep confidential financial information private, and authors want to prevent their writing from being shared broadly on the Internet. Others don’t worry so much about a docum... Read more
  • September 28, 2023

    What Should You Do about an Authentication Code You DIDN’T Request?

    We strongly encourage using two-factor authentication (2FA) or two-step verification (2SV) with online accounts whenever possible. The details vary slightly, but with either one, after you enter your password, you must enter an authentication code to complete the login. Although it’s always best to get such codes from an authentication app like Read more