• October 14, 2021

    When Migrating to a New iPhone or iPad, Try Quick Start First

    You have a new iPhone or iPad—congratulations! When transferring your data to the new device, you have three options: Quick Start, an iCloud backup, or a Read more
  • October 7, 2021

    Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data

    Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts worked fine. The problem, it turned out, was that Cellular Data had somehow gotten turned off in Settings > Cellular. So m... Read more
  • September 16, 2021

    Apple’s 2021 Crop: Four iPhones, Two iPads, and an Apple Watch

    September is traditionally when new iPhones are ripe for the picking, and this year’s crop is no exception. At its California Streaming event on September 14th, Apple unveiled four iPhone 13 models. Apple also announced the expected Apple Watch Series 7, but entirely unanticipated were an upgrade to ... Read more
  • September 14, 2021

    The Plug Is Mightier Than the Puck: Wireless Charging Is Wildly Inefficient

    In 2017, Apple added support for Qi wireless charging to the iPhone 8 and iPhone X, and with the iPhone 12 lineup, it introduced its own MagSafe wireless charging technology. There’s no denying the convenience of wireless charging, but keep in mind that it’s extremely inefficient compared to wired charging. Individually, that may not matter much when you’re charging overnight from a wall-connec... Read more
  • September 9, 2021

    About That Worrying Message Saying Your Password Has Been Breached…

    In iOS 14, Apple added a feature that warns you when one of your website passwords stored in iCloud Keychain has appeared in a data breach. We’ve fielded some questions of late from people worrying if the message is legitimate, and if so, what they should do. What has happened is that online criminals have stolen username and password data from a company, and your credentials were included in t... Read more
  • August 19, 2021

    How to Take the Annoyance Out of Your Key Passwords and Passcodes

    We constantly say, “Use a password manager!” for good reason. Password managers make it easy to generate, store, and enter strong passwords. You don’t have to decide whether or not your password is strong or weak, remember it, and type it accurately every time you log in to a website. Seriously, just get 1Password or Read more
  • July 31, 2021

    Don’t Cook Your Digital Devices in the Summer Heat

    As climate change continues to wreak havoc on our weather, many areas are seeing record temperatures this summer—Seattle just recorded its hottest days ever. You may be able to trade your business suit for shorts or skirts to stay more comfortable, but your electronic gear can’t do the same. Keeping your tech cool is about more than comfort—as temperatures rise, performance can suffer, charging... Read more
  • July 13, 2021

    Name That Tune with Siri or Control Center

    Don’t you hate it when a familiar song is playing but you can’t think of what it’s called? Or worse, when you hear a new track you really like but have no one to ask what it is? Never worry about that again, thanks to your iPhone or iPad. Back in 2018, Apple bought the music identification app Shazam and has since integrated it into iOS. You can still use Read more
  • July 6, 2021

    Reduce Your Email Load with Three Features in Apple’s Mail: Mute, Block, and Unsubscribe

    Complaining about getting too much email is like complaining about bad traffic—we brought it upon ourselves, and while it’s impossible to escape entirely, it’s worth knowing how to reduce it. Apple is fully cognizant of the issue, too, and has built features into the last couple versions of Mail—on the Mac, iPhone, and iPad—to help out. Here are three that you might find useful in different sit... Read more
  • June 29, 2021

    AirTag Basics and How to Protect Yourself from Stalking

    Apple’s new AirTag tracking device is an amazing bit of technology—it’s an elegant disc about the size of a stack of four US quarters that communicates its location with other Apple devices using Bluetooth and Ultra Wideband. Pair an AirTag with your iPhone and put it in your laptop bag, and from then on, you can use the... Read more