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What Is Safe Mode, and When Should You Use It?
Although Macs are highly reliable, unusual problems can still rear their ugly heads. Often, these issues are caused by software you’ve installed or accessories you’ve connected. If you’re experiencing Mac misbehavior that isn’t easily fixed by restarting, updating software, or unplugging a dodgy device, try sa... Read more -
Heat Wave Survival Guide for Your Apple Devices
A massive heat dome earlier this summer exposed large swaths of the United States to heat index values approaching or exceeding 120ºF, underscoring the importance of protecting our devices from heat damage. Overheating can degrade performance, interrupt charging, disable features, and cause general device instability.When Temperature Becomes a Problem
You might be surprised by how s... Read more -
Watch Out for Modern Tech Support Scams
Although Apple’s products and services generally live up to Steve Jobs’s phrase “it just works,” problems do occur, opening the door to scams targeting users seeking tech support. As professional providers of technical support, we’ve seen firsthand how these frauds have evolved from simple pop-ups to disturbingly convincing operations and how easy it is to fall for them if you’re caught off gua... Read more -
Advice for Good Office Ergonomics
Let’s look at how to keep your body comfortable and healthy when you interact physically with your Mac. In a word: ergonomics. You’ll find it easier to focus and be productive if nothing hurts. Plus, you want to avoid long-term problems like carpal tunnel syndrome and chronic neck strain. While some workplace setups may be outside your control, there are usually ways to improve your ergonomi... Read more -
Dropbox Passwords Ending: Switch to 1Password Now
If you use Dropbox Passwords, it’s time to switch to a new password manager. Dropbox has announced it will discontinue the service on Oc... Read more -
Press Control-Return in Sequoia to Open Contextual Menus
Those who prefer keeping their hands on the keyboard may appreciate Apple’s addition of a new shortcut in macOS 15 Sequoia. Instead of Control-clicking to open a contextual menu with commands to apply to the current selection, you can press Control-Return. Since it’s so new, it doesn’t work in some older apps or those that sidestep standard Apple frameworks, but it’s worth adding to your keyboa... Read more -
Apple Introduces AppleCare One for Multi-Device Coverage
Apple has launched AppleCare One, a new device protection plan that consolidates coverage for multiple Apple devices into a single monthly subscription. For $19.99 per month, US customers can protect up to three devices, with any additional devices costing $5.99 each per month. The plan includes unlimited repai... Read more -
Recovering from a Failed Update with a Nearby iPhone or iPad
We hope you never need a new recovery option that Apple has added to the iPhone 16 and current iPad mini (with an A17 Pro chip). If a device gets stuck during an iOS or iPadOS update, you may see an animation of devices being moved close together, indicating that it’s in recovery mode. Apple’s new solution to a ... Read more -
Stay Connected Off the Grid: How to Use Messages via Satellite in iOS 18
If you own an iPhone 14, 15, or 16 and are in the US, Canada, or Mexico, you now have access to a feature that could make all the difference the next time you find yourself staring at the dreaded SOS icon in your status bar. With iOS 18, Apple introduced Messages via satellite, a technology that lets you send an... Read more -
Upgrade Soon: Intel-based Macs and Apps Are On Their Way Out
In 2020, Apple introduced the M1 chip, the first of the family of Apple silicon chips that now power the entire Mac lineup. At the time, Apple said it would “continue to support and release new versions of macOS for Intel-based Macs for years to come.” Since then, it has become clear that Macs with Apple silicon are notably better than Intel-based Macs in nearly every way, and we’re now up t... Read more