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Apple Introduces AppleCare One for Multi-Device Coverage
Apple has launched AppleCare One, a new device protection plan that consolidates coverage for multiple Apple devices into a single monthly subscription. For $19.99 per month, US customers can protect up to three devices, with any additional devices costing $5.99 each per month. The plan includes unlimited repai... Read more -
Recovering from a Failed Update with a Nearby iPhone or iPad
We hope you never need a new recovery option that Apple has added to the iPhone 16 and current iPad mini (with an A17 Pro chip). If a device gets stuck during an iOS or iPadOS update, you may see an animation of devices being moved close together, indicating that it’s in recovery mode. Apple’s new solution to a ... Read more -
Clean Your iPhone’s Camera Lens
Serious photographers take care of their lenses. The rest of us just stuff our iPhones into our pockets or purses and pay no attention to the fingerprints and grime they collect. If your iPhone’s camera lens is smudged, it will impact the quality of your photos. Take a few seconds to polish it with a microfiber cloth now and then, or, you know, simply wipe it with the edge of your T-shirt. Your... Read more -
Apple Silicon Macs Can’t Boot from the DFU Port
Booting from an external SSD (hard disks are too slow) provides a convenient way to test specific versions of macOS or troubleshoot problems with your Mac’s internal storage. However, a little-known gotcha has caused untold hair loss among those trying to boot from an external drive. Macs with Apple silicon cann... Read more -
Make Sure to Check Settings on Multiple Devices
We recently helped someone having trouble with 1Password requesting their password repeatedly on their iPad, but not on their iPhone. Since 1Password’s data syncs between devices, this person didn’t realize they needed to configure the app’s security settings separately for each device. It’s appropriate for 1Password to separate security settings—one device could be used in a much more sensitiv... Read more -
Working with Time Zones in Apple’s Calendar Apps
Calendar events are usually straightforward. For instance, if you schedule a meeting for 3 PM on Thursday, an alert will remind you to leave 30 minutes beforehand. However, since we live in an increasingly global world, we occasionally have to consider time zones when scheduling meetings. Business travelers have long needed to keep track of meeting times as they move across time zones, and t... Read more -
Never Save Your Work in These Locations
In every job that involves interaction with the public, amusing “Can you believe…” stories about customers abound. They’re often triggered by seemingly reasonable behaviors that experts recognize as problematic. A well-known example from the early days of personal computing is a college student who kept track of his floppy disk by attaching it to his fridge with a magnet, not realizing that mag... Read more -
How to Convince Microsoft Office Apps to Save Files on Your Mac
By default, Microsoft Office apps—Word, Excel, and PowerPoint—try to save files on Microsoft OneDrive as a way of promoting the company’s cloud storage. If that’s undesirable, you can easily keep your files locally on your Mac or in a different cloud storage location. In the Save dialog, click the On My Mac button to switch to a standard Save dialog showing all your other storage options. There... Read more -
Control Window Tiling in macOS 15 Sequoia
One of macOS 15 Sequoia’s most noticeable additions is a new form of window tiling. Drag a window to the menu bar to expand it to fill the screen, to the left or right edge to resize it to half the screen, or to a corner to resize it to that quarter of the screen. As you drag, a white outline shows what will happen when you drop the window. Unfortunately, accidentally invoking window tiling can... Read more -
How to Minimize Downtime and Lost Work from Tech Failures
Macs are much more reliable than in the past, but it remains the case that computers and apps can fail in a wide variety of ways. And they’ve become so integral to daily life that an occasional failure is almost inevitable. Unfortunately, if you aren’t prepared for that eventuality, you may lose work and suffer from unnecessary downtime. A little forethought can significantly minimize the impac... Read more