Recently, we’ve fielded a spate of questions from people who have used an AI chatbot to help with a technical issue and then asked us to confirm whether the information was accurate, helpful, or even safe.
First off, we’re not offended. If you can work through simple problems on your own with the help of an AI chatbot, that lets us focus on helping you with the bigger picture and iss... Read more
You’re in a meeting with colleagues, and after everyone else has trickled out, you talk about a sensitive topic with a trusted friend. That would typically be no problem with an in-person meeting, but with a modern virtual meeting, where an AI records a transcript, summarizes what was said, and automatically emails it to all participants, you might not want everyone to know about your cowork... Read more
Most AI chatbots, including ChatGPT, Claude, and Google’s Gemini, let you control whether your conversations will be used to train future models. While allowing this could improve the AI, it also means that sensitive business information and intellectual property could become part of the chatbot’s training data. Once data is incorporated into AI training, it likely can’t be removed. Even wit... Read more
